Terms of service
GENERAL DESCRIPTION
Welcome to Crochet by EEP. The terms "we" and "our" refer to Crochet by EEP. Crochet by EEP operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the "Services"). Crochet by EEP uses Shopify technology, which allows us to provide the Services.
In the following terms and conditions, and in all policies referenced therein (the "Terms of Service" or "Terms"), your rights and responsibilities when using the Services are described.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as disclaimers and limitations of liability.
By viewing, interacting with, or using our Services, you agree to comply with these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms of Service or the Privacy Policy, you should not use our Services.
SECTION 1: ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are at least the age of majority in the state or province where you reside and that you have given us consent to allow any minors in your care to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing our online stores, browsing them, or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing address, payment method, and shipping address. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide this information.
You are solely responsible for maintaining the security of your account credentials and all activity on your account. You may not transfer, sell, or assign your account to another person, nor grant licenses linked to that account.
SECTION 2: OUR PRODUCTS
We have made every effort to accurately display our products and services in our online stores. However, please note that colors or product appearance may differ from how they appear on your screen due to your device type and settings.
We do not guarantee that the appearance or quality of products or services you purchase will meet your expectations or be identical to what is shown in our online stores.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction as applicable.
SECTION 3: ORDERS
When you place an order, you are making an offer to purchase. Crochet by EEP reserves the right to accept or reject your order for any reason at its sole discretion. Your order will not be accepted until Crochet by EEP confirms acceptance. Payment must be received and processed for your order to be accepted.
Please carefully review your order before shipping, as Crochet by EEP may not be able to accommodate cancellation requests once an order is accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided when placing the order.
Your purchases are subject to return or exchange only in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are solely for personal or domestic use and not for resale or export for commercial purposes.
SECTION 4: PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the one in effect at the time the order is placed and will be stated in the order confirmation email you receive. Unless expressly stated otherwise, published prices do not include taxes, shipping, handling, customs duties, or import charges.
Prices published in our online stores may differ from those offered in physical stores, other online stores, or third-party stores. From time to time, we may offer promotions for the Services that may affect pricing and are governed by terms and conditions separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail.
For all purchases made through our stores, you agree to provide current, complete, and accurate information about your purchases, payments, and accounts. You agree to promptly update account information and other details, such as email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you have the proper authorization to use such credit card for the purchase; (iii) your credit card issuer will cover the charges you incur; and (iv) you will pay the charges incurred at the published prices, including shipping, handling, and applicable taxes, if any.
SECTION 5: SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping companies, customs processing, or events beyond our control. Once we deliver products to the shipping company, ownership and risk pass to you.
SECTION 6: INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, logos, text, samples, images, graphics, product reviews, video and audio, and the design, selection, and arrangement of these, are owned by Crochet by EEP, its affiliates, or licensors and are protected by U.S. and foreign copyright and other intellectual property laws.
These terms allow you to use the Services only for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, include in public demonstrations, republish, download, store, or transmit any material included in the Services without our prior written consent. Unless expressly stated herein, no part of these Terms grants or should be interpreted as granting any license or other rights to you regarding patents, trademarks, copyrights, or any other intellectual property of Crochet by EEP, Shopify, or third parties. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. Crochet by EEP reserves all rights not expressly granted herein.
The names, logos, product and service names, designs, and slogans of Crochet by EEP are trademarks of Crochet by EEP, its affiliates, or its licensors. You may not use these trademarks without prior written consent from Crochet by EEP. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans of the Services are trademarks of their respective owners.
SECTION 7: OPTIONAL TOOLS
As part of the Services, you may be provided access to customer tools offered by third parties over which we have no supervision, control, or collaboration.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations, or conditions of any kind, and without endorsement. We will not be responsible for any issues arising from your use of third-party optional tools.
At your sole discretion, you assume the risk for the use of any third-party optional tools provided through the site and must ensure you understand and agree to the terms under which the third-party providers offer the tools.
In the future, we may also offer new features through the Services (including the launch of new tools and resources). These new features shall also be considered part of the Services and are subject to these Terms of Service.
SECTION 8: THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or managed by third parties (including any embedded third-party functionality). We are not responsible for reviewing or evaluating, nor for the accuracy of, third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third-party sites, you do so at your own risk.
We are not responsible for any harm or damage related to your access to third-party websites or the purchase or use of third-party products, services, or resources. Review third-party policies and practices carefully and ensure you understand them before making any transactions. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to them.
Perfect! Here’s the continuation of the translation for Sections 9–24:
SECTION 9: RELATIONSHIP WITH SHOPIFY
[MERCHANT NOTE: This section accurately characterizes Shopify’s relationship with your store and should not be deleted or modified.]
Crochet by EEP is powered by Shopify, which allows us to provide the Services. However, any sales and purchases you make in our store are made directly with Crochet by EEP. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales that occur between you and Crochet by EEP, including injuries, damages, or losses caused by the products and services purchased. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or related to your purchases and transactions with Crochet by EEP.
SECTION 10: PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy, which can be accessed here [LINK], and certain personal information may also be subject to Shopify’s Privacy Policy, which can be accessed here. By using the Services, you acknowledge that you have read these privacy policies.
Since the Services are hosted on Shopify, Shopify collects and processes personal information related to your access to and use of the Services in order to provide and improve the Services for you. For the purpose of providing services, the information you submit to the Services may be transmitted to Shopify and third parties who may be located in countries where you do not reside, and it will be shared with them. For more information on how we, Shopify, and our partners use your personal information, review our Privacy Policy [LINK].
SECTION 11: FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose, including commercial purposes.
For example, we may use this license to manage, provide, evaluate, optimize, improve, and promote the Services and to fulfill our obligations and enforce our rights under the Terms of Service.
You also represent and warrant that: (i) you own all necessary rights to the Feedback; (ii) you disclosed any compensation or incentives received in connection with submitting the Feedback; and (iii) your Feedback will comply with these Terms. We are not obligated to (1) keep your Feedback confidential; (2) provide compensation for your Feedback; or (3) respond to your Feedback.
We may, at our sole discretion and without obligation, monitor, edit, or remove Feedback that we determine is illegal, offensive, threatening, defamatory, pornographic, obscene, objectionable, or violates the intellectual property of any party or these Terms of Service.
You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or property rights. You also agree that your Feedback will not contain libelous, illegal, abusive, obscene content, viruses, or malware that could affect the operation of the Services or any related website. You may not use a false email address, impersonate another person, or mislead us or third parties about the origin of the Feedback. You are solely responsible for any Feedback you submit and its accuracy. We are not responsible for Feedback posted by you or by third parties.
SECTION 12: ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information about the Services or within the Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders due to any inaccuracy at any time, without prior notice (even after you have placed your order).
SECTION 13: PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly:
(a) for illegal or malicious purposes;
(b) to violate local, international, federal, provincial, or state laws or regulations;
(c) to infringe or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, discredit, or intimidate our employees or any other person;
(e) to transmit false or misleading information;
(f) to knowingly send, receive, upload, download, use, or reuse material that violates these Terms;
(g) to transmit or attempt to transmit “spam,” “chain letters,” “junk mail,” or any similar content;
(h) to impersonate any person or entity, or attempt to do so; or
(i) to engage in any other conduct that restricts or inhibits someone’s use or enjoyment of the Services or that, in our determination, may harm Crochet by EEP, Shopify, or Service users, or expose them to liability.
You also agree not to:
(a) upload or transmit viruses or any other malicious code that affects or may affect the functionality or provision of the Services;
(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;
(c) collect or track personal information of others;
(d) send unsolicited email, engage in phishing, commit pharmaceutical fraud, commit fraudulent misrepresentation, spidering, or web scraping; or
(e) interfere with or circumvent the security features of the Services, any related website, other websites, or the Internet.
We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.
SECTION 14: TERMINATION
We may terminate this agreement or suspend your access to the Services (or any part of them) at our sole discretion at any time without notice, and your responsibility for all amounts owed up to the date of termination will remain in effect.
The following sections will survive termination: Intellectual Property, Feedback, Termination, Warranty Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature should survive termination.
SECTION 15: WARRANTY DISCLAIMER
The information presented on or through the Services is made available for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on this information is at your own risk. We disclaim all liability arising from your reliance on such materials, whether by you or any visitor to the Services, or anyone aware of their content.
UNLESS EXPRESSLY STATED BY Crochet by EEP, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE OR WARRANT THAT YOU WILL BE ABLE TO USE THE SERVICES UNINTERRUPTED, TIMELY, SECURELY, OR ERROR-FREE. IN SOME JURISDICTIONS, THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES IS LIMITED OR NOT ALLOWED, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 16: LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES WILL Crochet by EEP, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, NOR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), OR STRICT LIABILITY, ARISING FROM YOUR USE OF ANY SERVICES OR ANY OTHER CLAIM RELATED TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING ERRORS OR DAMAGES OF ANY KIND RESULTING FROM THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SECTION 17: INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Crochet by EEP, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any loss, damage, liability, or claim, including reasonable attorneys’ fees, payable to any third party arising out of or related to:
(1) your breach of these Terms of Service or the documents incorporated by reference;
(2) your violation of any law or the rights of a third party; or
(3) your access to or use of the Services.
We will notify you of any indemnifiable claim, provided that failure to provide prompt notice will not relieve you of your obligations unless you have been materially prejudiced. We may control the defense and settlement of such claim at your expense, including the selection of counsel, but we will not settle any claim that imposes non-monetary obligations on you without your consent (not to be unreasonably withheld). You agree to cooperate in the defense of any indemnified claim, including by providing relevant documents.
SECTION 18: SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severable from these Terms of Service. Such determination shall not affect the validity or enforceability of any other remaining provisions.
SECTION 19: WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written (including, without limitation, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 20: ASSIGNMENT
You may not assign, transfer, or delegate this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempted assignment shall be null and void. We may assign, transfer, or delegate these Terms and our rights and obligations without notice to you or your consent.
SECTION 21: GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws and courts of the federal, state, or territorial jurisdiction to which Crochet by EEP belongs. You and Crochet by EEP consent to the jurisdiction and venue of such courts.
SECTION 22: HEADINGS
The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.
SECTION 23: CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms as required by applicable law, and such changes will become effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.
SECTION 24: CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@crochetbyeep.com