Shipping policy

¡Claro! 💛
Aquí tienes tu Shipping Policy en inglés, adaptada exclusivamente para una tienda de productos digitales (PDF patterns) y lista para usar en Shopify:

SHIPPING POLICY

Digital Products

Crochet by EEP sells digital downloadable products only, specifically crochet patterns in PDF format.
No physical products are shipped, therefore no shipping fees or physical delivery times apply.

Digital Delivery

Once your payment has been successfully processed and confirmed:

  • Your digital product will be available for immediate download.

  • You will receive a confirmation email containing a download link for your PDF file(s).

  • If you created an account on our store, you may also access your downloads directly from your account.

If you do not receive the download email, please:

  • Check your spam or junk mail folder.

  • Ensure that the email address provided at checkout is correct.

Download Issues

If you experience any issues downloading your file (broken link, technical error, incorrect file, etc.), please contact us at:

📧 hello@crochetbyeep.com

We will be happy to assist you as soon as possible.

Physical Shipping

At this time, Crochet by EEP does not offer physical shipping.
Any references to “shipping” on our website apply solely to the digital delivery of products.

Taxes and Additional Charges

Because our products are digital, no shipping, handling, or customs fees apply.
Any applicable taxes, if required, will be calculated automatically at checkout in accordance with applicable laws.